Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephen Bontz

Stephen Bontz

March 24, 2025

5  out of  5
rating by Stephen Bontz
"Amanda at State Farm was friendly and helped us with all of our insurance needs!"
We responded:
"Amanda and team are well educated to take care of all your insurance needs. We are honored to be your State Farm Agent. "
Profile photo of Jared Erwin

Jared Erwin

March 19, 2025

5  out of  5
rating by Jared Erwin
"Amanda was extremely helpful and provided me with everything I needed for my auto insurance. They saved me money with the same coverage I had on my previous policy. Thanks for all the help!!"
We responded:
"Hi Jared, thank you for taking the time to share your experience with our office. We are so happy to hear Amanda was able to help save you money on your auto insurance! Don't hesitate to reach out if you have any questions or concerns. We are always happy to help!"
Profile photo of Jason Jackson

Jason Jackson

March 13, 2025

5  out of  5
rating by Jason Jackson
"Justin is then best agent i’ve ever spoke to. He laid everything out every clear easy to understand and read. Answered any and every question i had. If you need help or having any questions setting up a policy, I definitely recommend Justin."
We responded:
"Hi Jason, thank you for your fantastic feedback! We're thrilled to hear that Justin provided such clear, easy-to-understand information and answered all your questions. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need further assistance, please don't hesitate to reach out. Thanks again for sharing your experience! "
Profile photo of Matt Barker

Matt Barker

February 27, 2025

5  out of  5
rating by Matt Barker
"Alex was incredibly helpful getting me setup with an insurance policy. He listened to what I was needing and recommended coverage based off what I was wanting. This allowed me to find better coverage than my current policy. He also helped me with a life insurance policy and cleared up a lot of confusion regarding different policies. Insurance can be quite confusing and frustrating trying to find the proper coverage but this was a pain free experience."
We responded:
"Hi Matt, thank you for the awesome review! We are very happy to hear that Alex was helpful in setting you up with an insurance policy that meets your needs. We understand that insurance can be confusing and frustrating, so we're thrilled that your experience with us was pain-free. Your kind words and positive feedback mean a lot to us. Thank you for choosing our agency, and we look forward to continuing to serve you."
Profile photo of Matt and Jolene Leask

Matt and Jolene Leask

February 20, 2025

5  out of  5
rating by Matt and Jolene Leask
""Agent Jarrod Rush and Amanda Lester are a fantastic team! They’ve been incredibly responsive, insuring our home, cars, and businesses with ease. They consistently beat competing quotes while delivering top-notch customer service. Highly recommend!""
We responded:
"Hi Matt and Jolene, thank you for taking the time to share your experience with our office! We truly appreciate your business and are honored to have the opportunity to help with your Auto, Home and Business insurance needs. Your high recommendation means a lot to us!"
Profile photo of Alan Sian

Alan Sian

February 20, 2025

5  out of  5
rating by Alan Sian
"Great job finding best quotes"
We responded:
"Hi Alan, thank you for your positive feedback! We're thrilled to hear that you were pleased with the insurance quote we provided you. We appreciate your trust and look forward to continuing to help with your insurance needs."
Profile photo of Kolbi Carson

Kolbi Carson

February 14, 2025

5  out of  5
rating by Kolbi Carson
"I’m thankful for State Farm sticking with me through the thick and thin times and escpecially to Amanda who has been then every step of the way. Thank you Amanda😁🙌"
We responded:
"Thank you for your kind words! We’re grateful for your trust in State Farm and so happy to hear that Amanda has been there for you every step of the way. She truly cares about our customers, and your appreciation means so much. If you ever need anything, we’re always here to help!"
Profile photo of Marisa Phoenix

Marisa Phoenix

February 7, 2025

5  out of  5
rating by Marisa Phoenix
"Jennifer Tran is so quick to answer all my emails, and provide the best customer service."
We responded:
"Hi Marisa, thank you for the great review and for trusting State Farm with your insurance needs. We appreciate your support!"
Profile photo of Grace Jung

Grace Jung

January 8, 2025

5  out of  5
rating by Grace Jung
"Jarrod Rush was very friendly and quick to resolve my concerns. I could tell he was very dedicated to solving my problem. I wish more people would treat their customers with the same kindness as he does. I highly recommend him."
We responded:
"Hi Grace, thank you for your wonderful feedback! We're delighted to hear that Jarrod was able to resolve your concerns quickly and with such dedication. It's great to know that his kindness and professionalism made a positive impact on your experience. We'll be sure to share your kind words with Jarrod. Your recommendation means a lot to us!"
Profile photo of Craig Hanna

Craig Hanna

December 10, 2024

5  out of  5
rating by Craig Hanna
"I can’t say enough great things about Jarrod Rush, his incredible team, and the outstanding service I received. I had a very challenging situation involving a claim against one of their policyholders. To clarify, the issue wasn’t with State Farm or Jarrod’s team—it was due to the policyholder not having the proper insurance coverage. On top of that, Big N Services, the company involved, mishandled the repair of my company’s K9 trailer. They not only took the funds paid out by my insurance back in May but also caused further damage to the trailer. Despite the involvement of law enforcement and parts eventually being ordered, Big N Services still failed to properly install them, leaving me in a tough spot. Enter Jarrod and his amazing team. Jarrod personally took swift action to help get this problem resolved. His office staff was patient and understanding, even when I was frustrated and emotional. They listened to my concerns and went above and beyond, treating me with care and professionalism, even though I wasn’t a direct customer. Special shoutout to Bryce, the adjuster, who was phenomenal throughout this ordeal. He was true to his word every step of the way and ensured the process moved forward effectively. Bryce and Jarrod’s team exemplify what it means to provide exceptional service. They didn’t just handle the claim—they went up to bat for me in ways I never expected. It takes a dedicated and compassionate team like this to turn such a stressful situation around. Thank you, Jarrod, Bryce, and the entire team at State Farm. You’ve earned every bit of this five-star review!"
We responded:
"Hello Craig, thank you so much for sharing your experience! We're incredibly grateful for your kind words. It's heartening to hear that we were able to assist you through such a challenging situation with understanding, and professionalism. We're especially glad that Bryce was able to provide exceptional support and follow through every step of the way. Your recognition of our dedication and compassion means a lot to us. We're proud to have a team that goes above and beyond, even in the toughest circumstances. Thank you for your five-star review and for trusting us to help resolve your issue. If you need any further assistance, please don't hesitate to reach out!"
Profile photo of Alicia W

Alicia W

December 6, 2024

5  out of  5
rating by Alicia W
"I want to share what a great experience I have had working with Amanda Lester. She has been incredibly patient and kind while working with me on an home owner policy explaining everything in detail. It’s not every day that you get wonderful customer service and she has gone above and beyond. Thank you so much The team at the Jarod Rush agency is amazing!"
We responded:
"Thank you for sharing your wonderful experience with Amanda Lester! We're thrilled to hear that she has been incredibly patient and kind while helping you with your homeowner policy. It's great to know that she explained everything in detail and provided exceptional customer service. We appreciate your kind words about Amanda and the entire team at the Jarod Rush agency. If you need any further assistance, please don't hesitate to reach out!"
Profile photo of Austin M

Austin M

October 22, 2024

5  out of  5
rating by Austin M
"Justin did a great job explaining everything and being patient. 10/10 recommend Jarrod"
We responded:
"Austin, thank you for your fantastic feedback! We’re thrilled to hear that Justin did a great job explaining everything and was patient throughout the process. Your 10/10 recommendation for Jarrod means a lot to us. We look forward to continuing to provide you with excellent service!"
Profile photo of Ryland Leyton

Ryland Leyton

October 8, 2024

5  out of  5
rating by Ryland Leyton
"Always responsive and helpful!"
We responded:
"Thank you for your kind words! We’re delighted to hear that you’ve found our team to be always responsive and helpful. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service!"
Profile photo of Tywana Elliott

Tywana Elliott

October 4, 2024

5  out of  5
rating by Tywana Elliott
"State farm in Wylie Texas… Jerrod Rush Team ⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hi Tywana, thank you for your stellar review! We’re thrilled to hear that the Jerrod Rush Team at State Farm in Wylie, Texas, provided you with such outstanding service. Your six-star rating means the world to us, and we’re excited to continue delivering top-notch care. We look forward to serving you again soon!"
Profile photo of Phillip Earl

Phillip Earl

October 4, 2024

5  out of  5
rating by Phillip Earl
"Outstanding customer care even after 5pm. Super excited about this agency."
We responded:
"Hi Phillip, thank you for your fantastic feedback! We’re thrilled to hear that you received outstanding customer care, even after hours. Your excitement about our agency means a lot to us, and we’re committed to continuing to provide you with excellent service. We look forward to serving you again soon!"
Profile photo of Jacoby Broadnax

Jacoby Broadnax

October 2, 2024

5  out of  5
rating by Jacoby Broadnax
"I was in a bind and Justin Waltz helped me out like I was his own family. He not only secured my car insurance but found a way to bundle my renters insurance as well. Forget Jake from state farm my go to guy is Justin from State Farm"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Justin Waltz provided such exceptional service, treating you like family and securing both your car and renters insurance. Your loyalty and recommendation mean a lot to us. Forget Jake from State Farm—Justin from State Farm is your go-to guy!"
Profile photo of Don

Don

September 13, 2024

5  out of  5
rating by Don
"My wife and I had a very good experience with Jennifer Tran, Customer Service Manager. Very friendly, very professional!"
We responded:
"Hi Don, thank you so much for your kind words! We’re thrilled to hear that you and your wife had a great experience with Jennifer Tran. We take pride in our team’s professionalism and friendliness, and it’s always rewarding to see it reflected in feedback from valued customers like you. Thanks again for the great review and for trusting State Farm with your insurance needs. We appreciate your support!"
Profile photo of Ashley Obregon

Ashley Obregon

September 4, 2024

5  out of  5
rating by Ashley Obregon
"Jennifer is amazing! Always so on top of it and quick to assist me with anything I need!"
We responded:
"Ashley, thank you for the 5-star review! We truly appreciate your business and your support. Please let us know if you have any questions or concerns in the future. We are always here to help!"
Profile photo of Renee Smith

Renee Smith

August 31, 2024

5  out of  5
rating by Renee Smith
"Amanda was so amazing. She walked us through every option and discount that they have. She help our family save $1000 a year. That is incredible in itself. If you need a quote call Amanda"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Amanda provided exceptional service, helping you explore all options and discounts to save your family $1,000 a year. That’s fantastic to hear! We truly appreciate your review and are glad Amanda could make such a positive impact!"
Profile photo of Dozie O

Dozie O

August 30, 2024

5  out of  5
rating by Dozie O
"Excellent service! Jennifer Tran is awesome and she provides great service and I highly recommend her to everyone!"
We responded:
"Thank you so much for your 5 star review! We're thrilled to hear that Jennifer provided you with excellent service. Your review means a lot to us, and we're proud to have Jennifer on our team."
Profile photo of Dustin 4885

Dustin 4885

August 15, 2024

5  out of  5
rating by Dustin 4885
"Justin was awesome! He got me a good policy for my motorcycle and happily answered any and all questions i asked him. Thanks Justin!"
We responded:
"Dustin, we are honored you trusted us to insure your motorcycle! We appreciate your positive feedback and are always here if you have questions! "
Profile photo of Shelley Pittman

Shelley Pittman

August 12, 2024

5  out of  5
rating by Shelley Pittman
"Justin was amazing! He got me a quote very quickly and saved me hundreds of dollars."
We responded:
"Shelly it is exciting to save people money while showing the value of State Farm auto insurance and home insurance. Thanks for the shout out for Justin and the job he did. "
Profile photo of Amelie Harris

Amelie Harris

August 7, 2024

5  out of  5
rating by Amelie Harris
"Working with Amanda has been so easy! Not only did she lower my auto insurance premium SIGNIFICANTLY for the same coverage I had but she did this while also adding a new driver & a new vehicle to my policy! She also lowered my home owners premium by 60% for the same coverage. She is very knowledgeable, communicated well & demonstrated compassion for my situation. She respected the urgency of my deadlines & went above & beyond to make sure all of my needs were met in a timely manner. I could not be more satisfied! Give her a call—you won’t be disappointed."
We responded:
"Amanda works hard to make the process easy in getting great value for you and your family in auto insurance and Home insurance. You can have confidence in everything she does for you. "
Profile photo of DAWN ELLEGOOD

DAWN ELLEGOOD

July 31, 2024

5  out of  5
rating by DAWN ELLEGOOD
"I've known for some time that I needed to change insurance companies due to cost but was dreading doing the research. Amanda made this process SO easy! All I had to do was call and cancel the old policy. She handled everything else. I appreciate having an actual live "body" in my area that I can call. Thanks Amanda! You're the best!"
We responded:
"It is so fun to educate and help families like yourself understand the value and give great service around Auto insurance and home insurance. "
Profile photo of Randy Smith

Randy Smith

June 28, 2024

1  out of  5
rating by Randy Smith
"Regretful service annd follow up experience. Got two different auto insurance quotes from two different people in the office for exactly the same coverage in exactly the same car (and yet a third rate from corporate). Have been working on a separate life insurance matter for three weeks, that is still unresolved with few/no updates from this office. Asked the staff (Jordan) to have Mr. Rush call me a week ago to discuss all this. Still nothing even as of today. Fed up. Chose a different local agent."
We responded:
"Dear Mr. Smith, Thank you for expressing your concerns about the accuracy of your auto insurance quote and the unresolved issues with your life insurance matter. We understand the importance of addressing these matters promptly and providing you with accurate information. At State Farm, we strive to provide transparent and consistent pricing based on the data input we receive. It is important to us that you have confidence in the accuracy of the quotes we provide. Regarding your life insurance matter, I am committed to resolving this issue and providing you with the necessary updates. Jordans efforts to resolve this issue involved her driving to your house as she recognized your concerns and desperately tried to navigate those concerns that were outside of her control. Jordan along with my entire team value our customers and strive to provide exceptional service, even in challenging situation. Sincerely, Jarrod Rush"